FAQ

I HAVE PLACED MY ORDER ONLINE

You can easily check the status of you order placed online.
Please Log-in to your Account following these easy steps:

1. Click on this icon on the top right corner:
2. Click on "Login"
3.Enter your Registered email address and Password then click on4.Click on this icon on the top right corner again:
5. Click on "My Account"
    On the next screen you will see a list of "Recent Orders"
    Next to the Order Details you will see the Status of your Order
    Alternatively you can click on "View Details" next to your Order
    to see more

I HAVE PHONED IN TO PLACE MY ORDER

Please send us an email with you store Name and when the order was placed to sales@captains.co.za and we will get back to you ASAP. Alternatively you can also phone us on 011 693 1611 and select option 1

I HAVE PLACED MY ORDER VIA EMAIL

Please send us an email with you store Name and when the order was placed to sales@captains.co.za and we will get back to you ASAP. Alternatively you can also phone us on 011 693 1611 and select option 1

If We don't Stock the Product you are looking for you can get in contact with our Procurement and we will do whatever it take to get the product in for you.

Email: procurement@captains.co.za